Effective Date: January 14, 2025

At Le Bijou Holistic Spa, your privacy is a top priority. We are committed to safeguarding your personal information and ensuring that it is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you book appointments, purchase products, use our services, or interact with us online or in person.

Our goal is to provide complete transparency so you can feel confident in how your data is managed. Whether you are scheduling a spa service, purchasing a gift card, or subscribing to our memberships, we adhere to strict data protection protocols in line with industry standards and applicable laws.

This Privacy Policy applies to all activities under Le Bijou Holistic Spa and is an extension of our Terms of Service. If your booking involves our partner, Arcana Astrology, please note that their policies apply, and their Privacy Policy can be found at https://arcanaastrology.com/privacy-policy.

By using our services, accessing our website, or providing us with your information, you agree to the practices described in this Policy. If you do not agree, we request that you refrain from using our services. For more details, you can review our related policies:

1. Le Bijou Terms of Service: https://lebijouspa.com/terms-of-service
2. Le Bijou Refund Policy: https://lebijouspa.com/refund-policy

Our Vendor:

1. Arcana Astrology Terms of Service: https://arcanaastrology.com/terms-of-service
2. Arcana Astrology Refund Policy: https://arcanaastrology.com/refund-policy
3. Arcana Astrology Privacy Policy: https://arcanaastrology.com/privacy-policy

For inquiries or assistance, you can contact us directly:

1. Le Bijou Email: info@lebijouspa.com
2. Le Bijou Phone: (760) 205-1134

If your booking involves our Vendor Arcana Astrology, you can reach them via:

1. Arcana Astrology Website: https://arcanaastrology.com
2. Arcana Astrology Email: support@arcanaastrology.com
3. Arcana Astrology Phone: (858) 215-3172

We encourage you to review this Privacy Policy regularly to stay informed about how we protect and use your data. Below, you will find detailed information about our privacy practices.

We collect personal information to provide you with quality services, streamline your experience, and ensure effective communication. The types of information we collect include:

1. Personal Identification Information: Name, phone number, email address, physical address, and payment details.
2. Booking Details: Appointment history, service preferences, and feedback provided during or after services.
3. Membership and Package Data: Information about membership plans, prepaid packages, and related transactions.
4. Health and Safety Information: Health-related details voluntarily provided, such as allergies, skin conditions, or medical restrictions that may affect the services we offer.
5. Technical Information: Data automatically collected when you visit our website, including your IP address, browser type, device information, and browsing behavior.

The information we collect is used to:

1. Process bookings and payments.
2. Communicate with you about appointments, confirmations, rescheduling, and promotional offers.
3. Personalize your experience by tailoring services to your preferences and needs.
4. Improve our services and customer satisfaction based on feedback and reviews.
5. Ensure compliance with health and safety regulations.
6. Protect against fraud, unauthorized transactions, or other illegal activities.

We do not sell or rent your personal information to third parties. However, we may share your information with:

1. Service Providers: Third-party platforms or vendors, such as our booking system or payment processors, to facilitate services.
2. Legal Authorities: In response to legal requests, subpoenas, or to comply with applicable laws.
3. Business Partners: If your booking includes services provided by our partner, Arcana Astrology, your information will be shared with them to fulfill your service. Arcana Astrology’s Privacy Policy can be reviewed at https://arcanaastrology.com/privacy-policy.

We implement industry-standard measures to protect your personal information, including:

1. Secure payment processing.
2. Data encryption for sensitive information.
3. Restricted access to personal data by authorized personnel only.
4. Regular monitoring of our systems for vulnerabilities and breaches.

Despite our efforts, no system is 100% secure. By using our services, you acknowledge and accept the inherent risks associated with data transmission over the internet.

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to:

1. Track website usage and visitor behavior.
2. Improve site performance and user experience.
3. Personalize content and promotional offers.

You can manage or disable cookies through your browser settings. However, disabling cookies may limit the functionality of our website.

You have the right to:

1. Access: Request a copy of the personal information we hold about you.
2. Update: Correct any inaccurate or outdated information.
3. Delete: Request the deletion of your personal data, subject to legal and business requirements.
4. Withdraw Consent: Opt-out of promotional communications or withdraw consent for data collection where applicable.

To exercise these rights, please contact us at info@lebijouspa.com.

We retain your personal information only as long as necessary to:

1. Fulfill the purposes outlined in this Privacy Policy.
2. Comply with legal and regulatory obligations.
3. Resolve disputes and enforce agreements.

When your data is no longer needed, we securely delete or anonymize it.

Our website may contain links to third-party sites, such as payment processors or business partners. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

We reserve the right to amend this Privacy Policy at any time. Updates will take effect immediately upon publication on our website. We encourage you to review this Policy periodically to stay informed about how we handle your data.

Any additional provisions or modifications that may apply to specific services, promotions, or partnerships will be outlined as an addendum to this Privacy Policy. These addendums will take precedence over general terms when applicable and will be shared via official channels, including our website or direct communication.

For questions, concerns, or requests related to this Privacy Policy, please contact us:

1. Email: info@lebijouspa.com
2. Phone: (760) 205-1134

If your booking involves services provided by Arcana Astrology, please contact them directly for privacy-related inquiries:

1. Website: https://arcanaastrology.com
2. Email: support@arcanaastrology.com
3. Phone: (858) 215-3172

By using our services, you affirm your understanding and acceptance of this Privacy Policy.